It's a say day for blackpetero. It seems that all along bwo was right - it's not what you say it's how you say it. Squint Central UK hosted a "MicroInequities" course today. It all boils down to the small messages you send when you communicate. These, usually unconscious, subtle messages can impact interaction with others in the workplace and in life. You know what they mean, the raised eyebrow, the look away, the sigh and the insincere affirmative. Saying "that was brilliant" when you mean just the opposite. This is all part of the push for a more diverse and inclusive workplace that has gripped our industry.
So in the end it seems that bwo is right as usual. She has been telling me for years that what I say is meaningless, it's how I say it and obviously I usually say it badly. The goal of this program is to make you more aware of the effects of body and spoken language in your interactions with others. I obviously suck at this. The good news I can practice at home with a world's expert on how not to say stuff.
Hopefully this blog is not dripping with MicroMessages.
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